Open Registration

Open Registration
Open Registration

The Quick Facts

Comic-Con 2024 Open Registration is open to the general public! Anyone with a valid and confirmed Member ID can participate.

  • To participate in Open Registration, please make sure ahead of time that you can log in to your Member ID account, or create your Member ID today if you don’t have one!

Anyone you wish to purchase badges for must also meet the same eligibility requirements.

Not all eligible attendees will be able to purchase a badge during Open Registration. There are more eligible attendees than badges available. You can increase your chances of obtaining a badge by reading the following instructions carefully and having your personal information ready on the day of the sale.

1. Verify you have access to your account

Open Registration takes place on Saturday, November 18, 2023! Please make sure you can access your Member ID account before the day of the sale. You’ll need to log in if you get the opportunity to purchase badges. All registration events take place in our Member ID Portal.

2. Have attendee information ready

You will need the Member IDs, last names, and the desired days for yourself and anyone else you are purchasing badges for. For example, if only Thursday and Sunday are available, does everyone want those days?

3. Plan your payment method

During the sale, you will be prompted to enter one form of payment for your entire badge order. You can log in to your Member ID account and save your credit card information under “My Payment Methods” ahead of the sale. If you’re selected for a registration session, having your credit card information pre-saved helps maximize your 15-minute time limit. See Payment Methods for additional information.

1. Join the virtual Waiting Room

The Queue-it waiting room will open at 8:00 AM Pacific Standard Time (PST) on the day of the badge sale. To enter the waiting room, simply visit the Member ID Portal between 8:00 AM and 9:00 AM PST on Saturday, November 18, 2023.

Because the waiting room helps manage traffic to the Member ID Portal, you may be placed into the waiting room before logging in. Please make sure you can access your account before the day of the sale. You’ll need to log in if you get the opportunity to purchase badges.

  • If you are already logged in to your Member ID account before the waiting room opens, click “Open Registration” from the top menu bar once the waiting room opens at 8:00 AM PST.
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You do not need to rush to the waiting room at 8:00 AM PST! Eligible attendees will have one hour to enter the waiting room. Early arrival to the waiting room does not provide any advantage over those who arrive later than you. However, you must enter the waiting room before 9:00 AM PST. If you enter the waiting room after 9:00 AM PST, you will be placed at the back of the line.

2. Wait in the queue

When the badge sale begins, everyone who entered the waiting room between 8:00 AM and 9:00 AM PST will be placed into a randomized queue. Shortly after 9:00 AM PST, groups will automatically begin moving from the waiting room to a registration session. Keep an eye on your place in line! Your wait time may fluctuate based on how quickly people ahead of you are able to complete their registration session.

Remember, it does not matter what time between 8:00 AM PST and 9:00 AM PST you entered the waiting room, and entry to the waiting room does not guarantee you a registration session. Not all members will be selected for a registration session.

Do not refresh while you are in the Queue-it waiting room! The Queue-it waiting room will automatically refresh every 30 seconds. Refreshing your browser in the waiting room may cause technical difficulties or remove you from the waiting room.

3. Join a registration session

In order to purchase badges during Open Registration, you must be randomly selected for a registration session. If you are moved from the waiting room to purchase badges, a timer will appear at the top of your page so you can keep track of how much time you have left during your 15-minute registration session.

Comic-Con 2024 Registration Timer

You will have 15 minutes to purchase badges for up to three members. Make sure to have the following ready:

  • Your Member ID login credentials (if you aren’t already logged in)
  • All eligible Member IDs and last names of people you wish to purchase badges for (If a last name includes a special character or a suffix, it must be included)
  • What days you and your group are interested in
  • Credit or debit card information
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Badges cannot be transferred.You cannot purchase a badge for someone under your own Member ID to transfer to another account after the sale.

Remember, you will have 15 minutes to complete your entire registration session and purchase! A delay in inputting this information may cause your session to expire. If your session expires, you will be placed back into the waiting room at the back of the line.

4. Add badges to your cart

If you are moved to a registration session, you will select your desired badges from the inventory available and add them to your cart. Make sure you add badges for all the members you are purchasing for before you proceed to checkout.

Expand the steps below for a visual walkthrough!

After you’ve finished adding your badges to the cart, click “Checkout”.

5. Enter payment information

Enter your credit card information and billing address, then click “Save”. If you already have a credit card saved to your account, click “Save & Continue”.

Payments will not be processed until after the sale is complete. Because of this, you will see the total amount of your purchase marked as “Due Later”. Payments will be processed within 72 hours.

Comic-Con Badge Sale Payment Page

6. Place order

The time has come! If you have a few minutes to spare, review the badges in your cart. Each registrant will have the item “Comic-Con 2024 Attendee Badges” with their individual day selections nested beneath it. If everything looks good, click “Process Order”. An order receipt will be sent to each registrant.

If you get an error message when you attempt to process your order, check to make sure your daily badge selections are accurate. You will not be able to check out with Wednesday in your cart unless you have purchased, or are purchasing, all four daily badge options (Thursday-Sunday).

Comic-Con Badge Sale Process Order Page

Technology requirements

The Queue-it waiting room and badge registration process have been tested in the latest versions of modern browsers. We cannot guarantee your results should you use a browser not listed below:

  • Firefox: Latest version
  • Google Chrome: Latest version
  • Safari: Latest version
  • Microsoft EDGE: Latest version
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Your browser should have JavaScript and cookies enabled to function reliably with the Queue-it waiting room. These features are usually enabled in the default configuration of most modern web browsers. If you do not have these features enabled, it is possible that the waiting room application will not function properly.

The badge registration system is not formatted for iPads, tablets, or mobile devices. Although mobile devices can be used to purchase a badge, Comic-Con is unable to guarantee that the registration system will behave as expected using a mobile device.

Please make sure your computer’s power-saving settings are off or adjust them if needed. You do not want your computer to power down or go to sleep while you are in the waiting room or in the middle of a registration session.

We recommend adding [email protected] as an approved/authorized sender to your email account.

The fine print

While Comic-Con has made every effort to make the badge purchase experience fair for everyone, it is possible that problems outside of our control could result in the system not working as planned. The possibility exists that anti-virus, anti-spyware, and anti-malware software may aggressively block browser cookies, JavaScript, or other operations of modern web applications. It is also possible that user error, specific hardware problems, local ISP issues, or simply the extremely high level of demand beyond our control may result in your computer and/or browser not behaving as described above. While Comic-Con has done extensive testing, we make no guarantees that your efforts will result in a successful badge purchase or that you will be selected for a registration session regardless of when you enter the process. Admittance to the waiting room does not guarantee you a registration session.

As always, we are sincerely grateful for your continued support and interest in our event. We know that purchasing a badge can be a challenge and we are constantly exploring options to improve your online registration experience. We will continue to offer deeply discounted rates for juniors, seniors, and active-duty military, as well as one of the most generous free child badge policies in the comic convention industry.

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